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Amazing Response Time!

We received an email from CMS Dealer, Christina, giving KUDOS for a job well done on an account last week… 
CMS received a FIRE ALARM on 06/12/2017 @ 15:01:26. The ACK time on this alarm was ONE second and the operator started dispatching the FD within 26 seconds of receiving the alarm!! This alarm was an actual, a small fire in a resident’s room. The FD and Fire Marshall checked everything out and all is okay.

Thanks to everyone involved, especially Longwood Monitoring Rep Tina for a job well done!

About Jennifer

Jennifer has been the Marketing and Communications Manager with CMS for over 3 years. She works closely with the executive team and helps communicate with dealers, including information on new services, CMS events and other noteworthy happenings within the CMS family.

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